Neehan Mart Privacy and Confidentiality Policy

Welcome to Neehan Mart. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and, under certain conditions, disclose your personal information. It also explains the steps we take to secure your data and your options regarding its use.

Commitment to Data Protection

Data protection is a matter of trust, and your privacy is important to us. We will only use your name and related information as described in this policy. We only collect necessary and relevant information for our dealings with you and will retain your data only as long as legally required or for the purposes it was collected.

You can browse our app anonymously without providing personal details. We can only identify you if you log in to your account.

Information We Collect

When you place an order through our app, we may collect:

• Personal Details: Title, name, gender, date of birth, email address, postal and delivery addresses, telephone numbers, and payment details.
• Usage Data: Information on how you use our app to enhance your experience.

We use this data to process your orders, manage your account, and improve our services. If you opt in, we may also send you marketing communications. You can opt out anytime.

Use of Personal Information

We may use your personal information for:

• Order Processing: To manage your purchases and any claims.
• Account Management: To administer your account and verify transactions.
• Research and Improvement: To improve our app and understand user demographics.
• Marketing: To send information about our products, services, and promotions (with your consent).

Your data may be shared with third parties, such as delivery services, but only for the purpose of fulfilling your order.

Competitions and Promotions

If you enter a competition, we will use your data to notify winners and promote our offers. You can find more details in the terms for each competition.

Third Parties and Links

We may share your information with:

• Group Companies: For internal operations.
• Agents and Subcontractors: For services like delivery and payment processing.
• Fraud Protection: To protect against fraud and reduce credit risk.

Please note that we are not responsible for the privacy practices of third-party sites linked from our app.

Permissions

Neehan Mart may request permissions for:

• READ_EXTERNAL_STORAGE: To upload photos for profile and product reviews.
• WRITE_EXTERNAL_STORAGE: To save app configurations with user permission.
• RECORD_AUDIO: For voice search functionality.
• CAMERA: To upload profile photos and product reviews.
• FOREGROUND_SERVICE: To indicate uploading progress.

You can reject these permissions if you prefer.

Security Measures

We implement appropriate technical and security measures to prevent unauthorized access, loss, or damage to your information. Our servers are secured with firewalls, and we may request proof of identity before disclosing personal information.

Your Rights

You have the right to:

• Access: Request access to your personal data.
• Correction: Correct any inaccuracies in your data.
• Opt-Out: Request to stop using your personal data for direct marketing.

If you have any concerns about your data, please contact us.